Department Launches New Online Support Service for People with Expired Visas
- skylarkmigrationma
- 4d
- 2 min read
Australia’s Department of Home Affairs has introduced a new online support service to help individuals with expired or unlawful visas connect with the Status Resolution Service (SRS).
This update is part of the Department’s ongoing effort to make it easier for people to regularise their visa status without needing to visit an office in person.
Understanding the Status Resolution Service (SRS)
The Status Resolution Service helps people who are in Australia without a valid visa. Whether someone overstayed unintentionally or their visa expired while waiting for a new one, the SRS provides free and confidential guidance on what options are available next.
The service can help you:
Apply for a new visa (if eligible)
Prepare to leave Australia in a supported way
Understand your legal rights and responsibilities while your case is being resolved
What Is New About the Online Status Resolution Service Support Option?
The new “Meet with Us” online booking tool lets people schedule an appointment with an SRS officer directly through the Home Affairs website.
This makes it easier to get help, especially for those living in regional areas or who may find it difficult to attend in person.
Appointments can be booked for a range of situations, including:
If your visa has expired and you’re unsure what to do next
If you’re waiting on a new visa outcome
If you need to discuss your options to remain or depart lawfully
You can access the booking page through the official Home Affairs site here: 🔗 Meet with the Status Resolution Service
Why the Updated Status Resolution Service Australia Matters ?
Overstaying a visa can be stressful, but this new system offers a more supportive and transparent way to find solutions. By connecting directly with SRS officers, individuals can make informed choices and avoid long-term visa complications.
If you or someone you know is currently on an expired visa, reaching out early can make all the difference.
Need Expert Help?
At Skylark Migration, we regularly assist clients who are unsure about their visa status or next steps. Our team can help you understand your options, liaise with the Department, and create a plan to stay or depart lawfully.
📩 Book your free consultation: Skylark Migration Free Consultation
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